My job is great, Specialty Fitness Leads make as more than nearly all other managers and have direct access to SearsHQ. - Specialty Fitness Lead Sears Employee Review

4.0
Oct 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Direct access to upper echelons of corporate management. Autonomy over department and staffing. Ability to grow the business through community outreach. Excellent pay structure with incentives to grow the department as a whole, rather than growing individual sales. Excellent refreshment training. Timely information/training on new products and floorplans.

Cons

Other managers do not know how to handle you occasionally because you report to both the store and corporate teams. Lack of initial training, it took 3 months for me to understand the full scope of my duties and another 3 months for me to become proficient. Lack of communication between the store and corporate teams made for mixed messages and redone assignments. Job will get monotonous and there is very little room for advancement unless you are willing to take a massive cut in pay and work 15-20 hours more per week.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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