Sears reviews

3.5

47% would recommend to a friend

(14,740 total reviews)
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Edward S. Lampert

48% approve of CEO

35% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

If you work hard and excel at what you do, you can and will advance. They are usually fair-handed with promotions and recognition of good results. They are very, very understanding when you need time off for family or personal issues, more than any employer I have ever heard of.

Cons

It takes 18-24 months in salaried management to advance. This may be to the benefit of many who are thrown into jobs unprepared, but to those who can adapt well to changing environments and situations, it seems like a restraint on much of the competent management within Sears Holdings.

1.0
Oct 4, 2008
Recommend
CEO approval
Business Outlook

Pros

There are none, the company is very top heavy and every one fears the manager above them. Ive never worked at a place like that where its pretty much always being on call for when corporates coming in.

Cons

Pay, the way the store is managed, employees who are just going through the motions, random company instated programs that waste time and money and are never seen through, lack of respect, fearing every day that you could lose your job if you dont sell all the right accessories.

3.0
Oct 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere most of the time, interactions with the public can be nice. There are a lot of different sorts of positions if you're not in it for the money. There are opportunities to earn nice extra pay, especially if you work in commission sales and/or during the holiday season. Some positions allow for independent working, which is nice.

Cons

Low pay, understaffing leads to stress and overworking; not enough feedback on your job performance and poor manager-associate communication. Systems and equipment fail a lot and there is a lot of work-around to get things done. Some of the standards seem impossibly high, perhaps to create lofty goals, but they often produce low morale.

Viewing 14704 - 14706 of 14,740 Reviews

Glassdoor has 15,418 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.