Sears reviews

3.5

47% would recommend to a friend

(14,741 total reviews)
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Edward S. Lampert

48% approve of CEO

35% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Oct 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere most of the time, interactions with the public can be nice. There are a lot of different sorts of positions if you're not in it for the money. There are opportunities to earn nice extra pay, especially if you work in commission sales and/or during the holiday season. Some positions allow for independent working, which is nice.

Cons

Low pay, understaffing leads to stress and overworking; not enough feedback on your job performance and poor manager-associate communication. Systems and equipment fail a lot and there is a lot of work-around to get things done. Some of the standards seem impossibly high, perhaps to create lofty goals, but they often produce low morale.

4.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Worked in the electronics department. The pay is competitive consisting of a base wage plus commission. Good place to start a career in sales as there is on the job training. A lot is expected from management, as they want to see a consistent improvement in sales but exceeding expectations will result in recognition. Given far more responsibility than similar jobs at Best Buy or Circuit City as you are put in charge of selling all types of electronics from tvs to dvds. Allows one to acquire a full understanding of the entire sales process.

Cons

Not a lot of upwards mobility. Once a sales associate, you would have to put in a lot of time (years) with good sales numbers in order to move to a managerial position but it is possible. Loss prevention fosters an air of distrust between the store and its employees.

3.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

There are a lot of Opportunities for advancement in the organization. There is a high level of diversity in the workplace. There is a good balance between home and work life. Management is getting more open to flexible work hours, working from home, and more liberal dress code.

Cons

The Moral is really low and there is no sign of growth in the business, The employee turnover if very high at most levels and the level of talent has greatly decreased over the past couple of years. The company isn't coming up with ways to be innovative and does not have a clear direction.

Viewing 14707 - 14709 of 14,741 Reviews

Glassdoor has 15,419 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.