Sears reviews

3.6

49% would recommend to a friend

(14,741 total reviews)
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Edward S. Lampert

49% approve of CEO

36% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Feb 13, 2009

The challenge of being in the field

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for Sears allows you to interack with the public, and bring smiles to the customers day.

Cons

Management not knowing what truly happens at the store level.

2.0
Jan 10, 2009
Recommend
CEO approval
Business Outlook

Pros

the only reason to work here is the pay. For a part time job making over $20 per hour is as good as it gets. You are able to call in to an answering machine and work hours are reasonable. This is the best part time job I have ever had. You have to be able to deal with horrible management, moral, and company policies. But when you think about the fact that you are making over $20 per hour to do very little work as a part time job, are able to call in whenever you feel like it, and as long as you are someone motivated to succeed, it is a decent job for 6 months to a year. After that it will beat you down.

Cons

You must deal with totally incompetent retail management. Corporate policies never match with in-store policies of management. Management also has a real issue with the fact that successful sales consultants make more money than them.

4.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

right now, it is a very transformational place to work...nothing about the status quo is accepted; reward people well for changing, taking risks, doing things fast; don't have to spend a certain amount of time at each level. great brands (die hard, kenmore, craftsman) that can be great again. A splleping giant. Landsend is a strong brand that can be extended to a wider audience. They are very supportive of the online business an will use the stores and the web sites in connection with one another. The services business provides more in hoime cal than anyone in the U S A,

Cons

retail is not a great place in this economy...especially if you sell some deferrable bg ticket items like appliance and tractors. n retail, you have limited places you can cut costs ina bad economy. it takes a minimum amout of inventory, store labor and utilities to keep a store open. So you must cut marketing, IT and home office (people) costs to keep things going. Fortunately the owner really wants to transforme things and funds this. The old way of thinking gets weeded out. Just cut 401k contributions which i think is a mistake, but they are not alone and promise to renstate whenthe company makes more $.

Viewing 14677 - 14679 of 14,741 Reviews

Glassdoor has 15,419 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.