Sears reviews

3.5

48% would recommend to a friend

(14,741 total reviews)
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Edward S. Lampert

49% approve of CEO

36% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Feb 25, 2009
Recommend
CEO approval
Business Outlook

Pros

If you like customer service, a good place to work, can make decent money in peak seasons, not a physical job.

Cons

No recognition for a job well done. If you don't sell a high percentage of protection agreements, installs, and credit apps, you are dirt to them....and you will not get hours, and will eventually be let go...some employees are cut throat, especially the old timers, they will steal your sales in a heartbeat. Management definitely needs team building skills. Out of about 10 managers there, only about 3 are competent enough to command respect from employees. The Store Manager is above reproach, but it goes downhill from there. Finally, there is absolutely no room for advancement, even from part time to full time....forget about it!

2.0
Feb 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent benefits. There is really nothing else positive in my opinion.

Cons

"Too many cooks in the kitchen" is an understatement. Management was sometimes condescending, and issues fell on deaf ears. Sears has fierce competition from the outside, and management expects you to work hard, with little positive reinforcement or motivation.

3.0
Feb 23, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a good place to get started and you can be hired even without much work experience.

Cons

The long hours are one of the biggest downsides, but many retail stores have similiar hours. One of the worst things was probably if you are a commissioned sales person and do not make your quota you are paid at the training pay which is minimum wage. Also you could get a disciplinary action against you if that continues for more than a month or so.

Viewing 14662 - 14664 of 14,741 Reviews

Glassdoor has 15,419 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.