Sears reviews

3.5

48% would recommend to a friend

(14,741 total reviews)
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Edward S. Lampert

49% approve of CEO

36% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

One of the great reasons for working for Sears Holdings is gaining the experience as a sales person. I know a lot of other jobs look for applicants who have a little sales or customer service experience and Sears was definitely a great place to start and build that experience. The workplace was a very relaxed atmosphere but can become very competitive with other employees, since it is commission based pay. Management worked with students for scheduling them hours and worked around your school schedule. This is a great place to give you the first step, but definitely not for a career.

Cons

I'd say the only issues were just dealing with other employees and their sneaky and shrewd tactics at stealing other associates' sales. Like I said, Sears is commission based pay so you basically have to sell or you get paid very little. If you don't sell enough, they actually take out of your paycheck, which is kind of irritating considering the fact that we only get maybe 1% commission off a sales item. maybe the highest percent commission on an item I believe was 8%, but that was for like a vacuum bag. It's a dog eat dog world in sales.

3.0
Mar 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Ability to have worklife balance. It has a lot of opportunity to do many different areas but upward growth is difficult because you must have seniority to make it long term.

Cons

I found the company has a lot of great processes but the consistance of use from store to store is lacking, which impacts how you are judged by the company, region and district. I felt that I didn not have a lot of ability to think for yourself or make management decisions.

4.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Schedule is flexible and commission is good. Sears offers career opportunities in several fields and is not just a retail entity. Sears is a very stable company and has done a good job of riding difficult economic conditions. With investment in new equiptment and software, associates are well equipted to make money for themselves and the company. Sears is constantly using associates feedback to change everyday processes and with the support of a good management and training team agents are having great sucess. No one likes the work telemarketing however because of established relationships with customers this is not an sore point for sears agents.

Cons

no 401k and SHC needs to invest more money into its` stores

Viewing 14656 - 14658 of 14,741 Reviews

Glassdoor has 15,419 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.