Sears reviews

3.6

51% would recommend to a friend

(14,742 total reviews)
avatar

Edward S. Lampert

52% approve of CEO

39% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Feb 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Is good place if you do not found another job offer. After the merge with Kmart, this company was totaly different from the ones that was in 2000. They loose the focus of cleaness, shine stores. Mercandise presentation is terrible. Standards down. The associates do not feel the same proud.

Cons

They are driving business with out the idea of how their customers think. They think that Sears brand is always the first option from their customers. Service vanishing after 2004 merge.

3.0
Feb 3, 2010

The Downward Spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's employment. Air conditioned environment most of the time.

Cons

More with less mentalitiy. Can't pay for quality people. Decisions are challenged constantly and you have to watch your back because there is always someone there ready to throw you under the bus.. Senior management is out of touch with what reallly goes on in a store in a given day. The store managers are the hardest working individuals in the company. If you don't know what to do, "figure it out" and "just get it done" is always the answer. No financial litteracy at the store level. I could go on.

2.0
Feb 2, 2010

not great

Recommend
CEO approval
Business Outlook

Pros

flexible scheduling, but that is about it

Cons

bad management, and poor training on most levels

Viewing 14524 - 14526 of 14,742 Reviews

Glassdoor has 15,421 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.