Sears reviews

3.6

49% would recommend to a friend

(14,742 total reviews)
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Edward S. Lampert

49% approve of CEO

36% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Jan 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with very smart, good people. Access to a large network of professionals who are very knowledgeable about their respective areas. Competitive salary.

Cons

Culture & Values: Company lacks vision, driven in part by the absence of a long-term strategy, by high turnover at all levels, and by lack of retail experience at the senior leadership level. Employee morale is very low due to heavy workload, poor working conditions and poor company outlook. Highly matrixed organization makes forward progress difficult. Senior leaders lead by intimidation as opposed to leading by example. Compensation & Benefits: Poor health benefits, company does not offer 401K contributions, unattainable bonus plan (hasn't paid out in years), raises are not given (many haven't had even a minimum cost of living raise in 5+ years). Minimal employee discount given at stores, and many exclusions apply. 6 paid holidays given (compared to 9+ at other corporations, Sears corporate employees must work on Christmas Eve, the day after Thanksgiving and New Year's Eve). Career Opportunities: Those in middle-management or lower positions are not given opportunities to advance their career without switching jobs or moving to other departments within the organization. Company does not promote from within, except at the Senior leadership level, where promotions occur regularly.

3.0
Dec 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy to work with people, good, quality products. Pay is comparable with industry standards.

Cons

Management needs to be more flezible to changes in market. They are very slow to adapt change and are sometimes not willing to take a chance to change.

Viewing 91 - 93 of 14,742 Reviews

Glassdoor has 15,420 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.