Does Sears pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sears. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Sears?

48% of Sears employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sears?

Sales Associate (1259) , Cashier (836) , Sales Associate/Cashier (259) , Consultative Sales Associate (196) , Manager (185) , Customer Service Representative (168) , Store Manager (149) , Sales Consultant (137) , Backroom Associate (113) , Sales (113) , Retail Sales Associate (110) , MCA (107) , Assistant Manager (99) , Assistant Store Manager (86) , Director (80)

What are the pros of working at Sears according to real employee reviews?

"I've had the honor to work with some really great people over the course of 25+ years." ((in 1086 reviews)); "Great coworkers help make the day go by fast and worth it to come into work." ((in 470 reviews)); "The only two good things that I can think of are it's easy to get and flexible hours." ((in 452 reviews)); "Good work life balance and flexible" ((in 246 reviews)); "Flexible Schedule and very little else." ((in 239 reviews))

What are the cons of working at Sears according to real employee reviews?

"Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" ((in 1186 reviews)); "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" ((in 974 reviews)); "The managers do this so they don't have to do any actual work themselves." ((in 500 reviews)); "No benefits until employed 6 months and then very costly compared to others in the field." ((in 332 reviews)); "Poor upper management treated associates poorly" ((in 287 reviews))

What are employees saying about Sears layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears layoffs and their outlook for job security at Sears in 2026.

Sears reviews

3.5

48% would recommend to a friend

(14,741 total reviews)

Edward S. Lampert

49% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

Sears has an employee rating of 3.5 out of 5 stars, based on 14,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

3.0

Sep 9, 2014

Sears Call Center - Inbound

Delivery specialist

Recommend

CEO approval

Business Outlook

Pros

Casual work environment and Great team environment, Continual training and updating (for no rise in pay), fun monthly activities and free food.

Cons

Low pay as well as a "do as I say and not as I do mentality" from the Upper Management. Last year the center worked hard at locating and getting rid of bedbugs from the call floor and now the bugs are back. Great call center starter job but expect to build your marketable experience and take it to a different company that truly cares for their employees. Sears call center's attrition rate is horrible.

2.0

Sep 1, 2014

Disappointed by Management and work culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No Pros except Onsite only for leaders

Cons

so many .. no growth for genuine people

2.0

Aug 6, 2014

Struggling, ethically challenged company.

Store general manager

Recommend

CEO approval

Business Outlook

Pros

Good advancement opportunities for hard-charging hourly managers seeking entry level salaried manager positions. The company has a good training program in place for new associates, as long as the management team follows the program. Solid monetary incentive programs for hourly associates.

Cons

This company is in desperation mode, and you can feel it all the way down from the top. You are pushed everyday to challenge your integrity to achieve numbers for the sake of hitting the numbers. Virtually no recognition from senior leadership, pay increases and bonuses don't happen because the company is losing money. The stores look and feel old - minimal resources committed by the company to improve facilities. Technology systems are patchwork, and many do not communicate with one another or give conflicting information.

Viewing 70 - 72 of 14,741 Reviews

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Sears

Sears reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sears Call Center - Inbound

Disappointed by Management and work culture

Struggling, ethically challenged company.

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