Sears reviews

3.5

47% would recommend to a friend

(14,740 total reviews)
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Edward S. Lampert

48% approve of CEO

35% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Oct 18, 2017

Merchandise and Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyday you do the same thing, so you never have anything happen that you weren't expecting.

Cons

Like all retail stores, Fridays and the Weekends are crazy. Customers will show up last minute and spend 20 minutes looking for something and end up getting offended when we tell them the store has to close. And if you're an MCA (Merchandise Sales Associate) one of your main jobs is going to be emptying out the fitting rooms, folding all the clothes throughout the store, and taking back the clothes that customers returned or didn't end up buying at the register to their proper place. Basically your shift might say you end at 10 but that doesn't account for the time you'll spend tidying up the store afterwards. BUT, everyone works together to tidy up the store, even the managers from other parts of the store pitch in so the environment was friendly.

3.0
Sep 15, 2017

Low morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On site fitness center, work from home

Cons

Raises tied to overall company performance, low morale throughout

3.0
Sep 3, 2017
Recommend
CEO approval
Business Outlook

Pros

The Hoffman Estates office is extremely relaxed and friendly - however the constant layoffs make it a very stressful job. Even just a few years ago it was an ideal job in a good company - but now, not so much.

Cons

Constant layoffs and store closings. It is not a good feeling walking in to work every day not knowing if today will be the day you get fired.

Viewing 43 - 45 of 14,740 Reviews

Glassdoor has 15,418 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.