Sam's Club reviews

3.3

51% would recommend to a friend

(12,869 total reviews)
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Latriece Watkins

60% approve of CEO

44% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,869 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Dec 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Ability to do learn many things within the club. There are so many opportunities to get your foot in the door of a new career. Even if you are only using the job for school, there are different things to do so you are not bored. Examples, Photo Lab. You can learn to develop one hour pictrues, handle photo chemicals, calibrate printers, etc... Connection Center: You can learn about multiple carriers, activate phones, handle customer issues regarding cell carriers. Optical: become a liscensed optician, learn how to adjust, measure, fit glasses and contacts. Work in a Doctors office doing prescreenings. Learn all the different types of lens being made and materials. Also, the multiplude of contacts. Bakery: learn how to mass produce baked goods and decorate cakes. Mixing batter, storing large amounts of goods. It's a great way to see if being a baker is for you. Jewelery: Here you get to learn about gems, quality of stones and how to sell them. You also do special orders, so you create contacts in the field. You will learn how to inspect rings, earrings when they arrive to determine if they are of the quality that the customer deserves. Meat: Learn cuts of meat, how to trim fat, and such. Handle different kinds of meat, and how to process the cuts safely. Also, follow USDA guidelines on handling recalls. Which happens. Pharmacy: This area allows you to learn how to fill prescrips, handle confidential information, and work on understanding federal law regarding medications. All that and all the normal retail opportunities is why I would recommend Sams Club.

Cons

My biggeast gripe about Sam's Club is the raise system. You ONLY get one raise per year and that is on your anniversary. It's either a 0 cent raise, 40 cent, or 60 cent. If you do not move to different areas with higher pay scales, this simply does not inspire one to stay with the company for long periods of time.

4.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Depending on the club, it is a fun work environment, casual dress, and the managers were very good from what I saw. The employees were friendly and very up beat.

Cons

There is a high turn over rate, and your club may not pay you as much as you'd like. Also, their departments don't always communicate like they should. For example, it may take both departments to complete certain jobs. Each department believes that it is the other department's responsibility. The end result being that nothing gets done until someone asks, hey what happened?

2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

The relationships that you build with associates and the members.

Cons

There is no need for management due to micro managing. The Market team that runs the Utah market is in competent, reckless and brutal. There is no concern for the management teams that run the clubs and a great lack of care for the hard working associates. Many issues are swept under the carpet and covered up. The team is very back stabbing and nice to your face. If the Market team does not like you or you cross them in any way they will plot a plan to coach you out the door.

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Glassdoor has 14,121 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.