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Royal Canin

Part of Mars

Is this your company?

Royal Canin reviews

4.1

77% would recommend to a friend

(336 total reviews)

Cecile Coutens

73% approve of CEO

56% positive business outlook

Royal Canin has an employee rating of 4.1 out of 5 stars, based on 336 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Royal Canin employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

336 reviews
1.0
May 19, 2021

Abysmal Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free pet food, benefits of being part of a larger corporation (Mars), decent benefits (on par with market)

Cons

The management team is constantly touting all of the training that they are taking, but none of it seems to benefit them. There are "plans" that are impossible to keep because the factories do not have the capacity to meet the plan. You spend time building a market and then the stores are all out of stock and it is back on you to build it all back up again to meet the plan (and they don't have numbers to give you anyway). Changing strategies and focus areas are a constant because they are trying to use them as a distraction for lack of an overall strategy for the business. Mars prides itself on accessible leadership in an open office environment yet after multiple re-orgs of the US business and the former president literally walking away, they now have a leadership team that is mostly from France, has no understanding of the US market that is working remotely from NY. They are too distracted by social justice issues to understand that their leaders bully the workforce to try to get decent Gallup scores and don't know how to manage. In other words, stay away.....

2.0
May 3, 2017

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can bring your pets to work. Most fellow employees are great.

Cons

Upper management only cares about themselves and making the company look good to the owners. They constantly make changes and hire new people to fix things but nothing ever gets fixed or gets any better - its just a different mess.

1.0
Oct 14, 2017
Recommend
CEO approval
Business Outlook

Pros

They have the best dog and cat food on the market.

Cons

The company is extremely bad a business. They have regularly been unable to keep their basic core products in stock. They were cyber attacked because their systems are from the dark ages. They had extensive out of stocks for months and could not provide their sales people with sales numbers. Their sales people had to go out in the field and hear nothing but all of your products are out of stock so I am switching to your competitor. All the hard work that was done to build up territories basically walked out the door. They now after months upon months have come up with numbers and are paying or should I say not paying their sales people on these numbers. It is an outrageous and disrespectful position to put their sales people in! Stay away from this company!!!

Viewing 4 - 6 of 336 Reviews

Glassdoor has 764 Royal Canin reviews submitted anonymously by Royal Canin employees. Read employee reviews and ratings on Glassdoor to decide if Royal Canin is right for you.