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Royal Canin

Part of Mars

Is this your company?

Lack business awareness and complete lack of understanding of their market. - Anonymous employee Royal Canin Employee Review

1.0
Oct 14, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have the best dog and cat food on the market.

Cons

The company is extremely bad a business. They have regularly been unable to keep their basic core products in stock. They were cyber attacked because their systems are from the dark ages. They had extensive out of stocks for months and could not provide their sales people with sales numbers. Their sales people had to go out in the field and hear nothing but all of your products are out of stock so I am switching to your competitor. All the hard work that was done to build up territories basically walked out the door. They now after months upon months have come up with numbers and are paying or should I say not paying their sales people on these numbers. It is an outrageous and disrespectful position to put their sales people in! Stay away from this company!!!

Explore other reviews about Royal Canin

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture and benefits. Lots of divisiona

Cons

Hard to move up once at a certain level

3.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were very nice and helpful. Learned a lot about animals. Great PTO. Was about to take off when needed.

Cons

Loved working here at first, but then I felt like a machine. I understand KPIs and metrics, but repeating the same thing multiple times a day quickly tires you out. Having your calls listened to can feel pressuring and invasive, though I understand why it is done. Micromanaging by a new manager with no prior experience at the company made things worse. My previous manager was hands-off because he trusted his staff and their monthly reports; it wasn't necessary to hover over us. I had great KPIs and scores, but with my new manager, the goalposts were always moving, and it was never good enough. It was frustrating. I enjoyed everyone on my team, but, as always, it's the manager who overwhelms you for no reason and pushes you away. Throwing in how much the company has made during our quarterly meetings were kind of a slap in the face. Raises need to be a priority, this is a multimillion dollar company.

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