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Royal Canin

Part of Mars

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Abysmal Management - Anonymous employee Royal Canin Employee Review

1.0
May 19, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free pet food, benefits of being part of a larger corporation (Mars), decent benefits (on par with market)

Cons

The management team is constantly touting all of the training that they are taking, but none of it seems to benefit them. There are "plans" that are impossible to keep because the factories do not have the capacity to meet the plan. You spend time building a market and then the stores are all out of stock and it is back on you to build it all back up again to meet the plan (and they don't have numbers to give you anyway). Changing strategies and focus areas are a constant because they are trying to use them as a distraction for lack of an overall strategy for the business. Mars prides itself on accessible leadership in an open office environment yet after multiple re-orgs of the US business and the former president literally walking away, they now have a leadership team that is mostly from France, has no understanding of the US market that is working remotely from NY. They are too distracted by social justice issues to understand that their leaders bully the workforce to try to get decent Gallup scores and don't know how to manage. In other words, stay away.....

Explore other reviews about Royal Canin

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture and benefits. Lots of divisiona

Cons

Hard to move up once at a certain level

3.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were very nice and helpful. Learned a lot about animals. Great PTO. Was about to take off when needed.

Cons

Loved working here at first, but then I felt like a machine. I understand KPIs and metrics, but repeating the same thing multiple times a day quickly tires you out. Having your calls listened to can feel pressuring and invasive, though I understand why it is done. Micromanaging by a new manager with no prior experience at the company made things worse. My previous manager was hands-off because he trusted his staff and their monthly reports; it wasn't necessary to hover over us. I had great KPIs and scores, but with my new manager, the goalposts were always moving, and it was never good enough. It was frustrating. I enjoyed everyone on my team, but, as always, it's the manager who overwhelms you for no reason and pushes you away. Throwing in how much the company has made during our quarterly meetings were kind of a slap in the face. Raises need to be a priority, this is a multimillion dollar company.

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