Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

56% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (396) , Sales Associate (317) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 171 reviews)); "Great Team and always helpful" ((in 126 reviews)); "You will get good benefit and they care their staff very much" ((in 67 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 216 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 177 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 113 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "It would be great if RI could be a registered living wage employer rather than a minimum wage employer." ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

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River Island

River Island reviews

3.5

56% would recommend to a friend

(2,964 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.5 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 3, 2011

a really wonderful atmosphere, great people and really run well

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun, great people, good management

Cons

no opportunity to advance career. perks are not fairly distributed.

River Island Response

11y

Thank you for your review on River Island.

5.0

Apr 1, 2011

it was a very fun and exciting experience.

Sales advisor/rive risland

Recommend

CEO approval

Business Outlook

Pros

you get lots of tips on fashion very good discounts you get jeans for £10 very nice people work there

Cons

you dont get to grow your career very fast. it takes few years till you get a supervisor job there.

River Island Response

11y

Thank you so much for your review :)

2.0

Mar 18, 2010

river island

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

worked with some really nice staff that have become life long friends. dicount was good too.

Cons

senior management giving out diciplanries for no reason. did not get paid correctly uncountable times treated like thieves and suspects for stock loss

River Island Response

11y

Thank you for your review and feedback and comments.

Viewing 2959 - 2961 of 2,964 Reviews

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Jobs at River Island

Assistant Merchandiser

Strategic Partnerships Buyers Admin Assistant

Bournemouth, Inglaterra

£12 - £13 /hr

(Employer provided)

View job