Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 195 reviews)); "The people I worked with were nice and friendly" ((in 177 reviews)); "Great Team and always helpful" ((in 123 reviews)); "You will get good benefit and they care their staff very much" ((in 66 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 110 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 63 reviews)); "Don’t get paid for breaks and low salary" ((in 39 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 21, 2014

Fun, sociable place to work

Sales assistant/cashier

Recommend

CEO approval

Business Outlook

Pros

Good staff discount, fun atmosphere and nice people.

Cons

Having to work for free during the 1 hour it takes to clear the shop after closing.

River Island Response

11y

Thank you for your review and comments.

2.0

May 21, 2014

The most boring job I've ever had

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Receive discount, good first job in retail, flexible on hours

Cons

Repetitive, boring work where the time drags. The job either consisted of standing at the door saying hello for five hours, standing at the fitting rooms or rearranging clothes into size order.

River Island Response

11y

Sorry you did not enjoy your time with River Island but we value your feedback.

3.0

May 5, 2014

Good place to start if you have no work experience

Sales advisor/rive risland

Recommend

CEO approval

Business Outlook

Pros

Don't need any work experience, good staff and family discount, good holiday, feels like a family environment, I was able to progress and gain work experience.

Cons

Too many under 18's working there, very immature to be around. Every sales assistant is on minimum wage and only goes up when the government increases the minimum wage. Going up the sales assistant rank you are only given an extra 15p per hour. Customers very rude.

River Island Response

11y

Thank you for your review

Viewing 2935 - 2937 of 2,970 Reviews

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Jobs at River Island

Assistant Merchandiser

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