Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 195 reviews)); "The people I worked with were nice and friendly" ((in 177 reviews)); "Great Team and always helpful" ((in 123 reviews)); "You will get good benefit and they care their staff very much" ((in 66 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 110 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 63 reviews)); "Don’t get paid for breaks and low salary" ((in 39 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

2.0

May 26, 2014

Very mixed, varies from store to store.

Product manager previously sales advisor

Recommend

CEO approval

Business Outlook

Pros

The discount is very good as is the uniform. Training was very good and other staff members were quite supportive in general. The hours were very good for achieving a healthy work life balance.

Cons

Inconsistent management throughout the company, despite having best standard practices across the company, there was a large variance between the stores (worked in many of the stores, listed my final and most positive experience as location). Also for sales advisers there was no structured for for progression in their careers, progression was simply on the basis on whether there was space in the matrix or not, which is not how people should be treated.

River Island Response

10y

Thanks for your feedback.

5.0

May 26, 2014

Sales floor manager

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good discount Really good brand Good opportunities

Cons

Hard work but isn't every retail job

River Island Response

10y

Thanks for your feedback!

3.0

May 25, 2014

Mixed emotions

Retail operations

Recommend

CEO approval

Business Outlook

Pros

I have made some great friends working at River Island, I believe this is because of the emphasis on teamwork in the operations department. Work life balance is good but our store processes delivery very early in the morning, 6am starts are not ideal.

Cons

There is a lot of pressure on the operations team in our store I sometimes feel the deadlines and targets laid out by management are unrealistic. I also feel some managers, even level twos, could do with some kind of training when dealing with staff as they can come off as patronising and condescending, this may just be an issue concerning certain individuals but communication is key. Processing delivery could be made less stressful.

River Island Response

10y

Thanks for your feedback, we'll take it on board.

Viewing 2926 - 2928 of 2,970 Reviews

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Jobs at River Island

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very mixed, varies from store to store.

Sales floor manager

Mixed emotions

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Jobs at River Island