Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 180 reviews)); "Great Team and always helpful" ((in 126 reviews)); "You will get good benefit and they care their staff very much" ((in 60 reviews)); "Great worklife and culture and learning" ((in 34 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 217 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 182 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 107 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews)); "Don’t get paid for breaks and low salary" ((in 45 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,966 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 4, 2014

Challenging!

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The best part of working at River island is that if you are in it for a career it's a good place to work yourself up. You'll learn a lot and there are possibilities to work yourself up quite quickly!

Cons

Sometimes the company expectations are to high. There are procedures that are meant to be actioned on a daily basis that just aren't realistic. Also, before making it to a manager position, the pay is not good enough for the amount of work that you do. I also think that there are to many 8 hours or 16 hours contracts and not enough 20 hours- full time contracts.

River Island Response

10y

Thanks for taking the time to submit a review.

1.0

Jun 3, 2014

Appalling company to work for

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Fellow team members, busy store (Oxford Circus) so time generally went quickly

Cons

No investment in employees whatsoever Back of house area for staff was inadequate Managers talked down to staff and would leave you on the same department for 4 hours The way senior managers talked to junior managers was disgusting too and they would do it in view of everyone Unsurprisingly turnover of staff was ridiculous Only company benefits was £10 jeans and staff discount. Quite frankly the worst company I have ever worked for

River Island Response

Thanks for leaving a review, we'll take your feedback on board.

3.0

Jun 3, 2014

Ok, but not great

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Workers seem to have close relationships and it feels like a family.

Cons

The work you're made to do during sales is ridiculous. They always under-hire which means a lot more work for you and only a pay of 6.30 an hour.

River Island Response

10y

Thanks for taking the time to submit a review.

Viewing 2899 - 2901 of 2,966 Reviews

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Jobs at River Island

Assistant Buyer

Reino Unido

View job

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

Strategic Partnerships Assistant Buyer