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      River Island

      Engaged Employer

      River Island reviews

      3.6

      58% would recommend to a friend

      (2,966 total reviews)

      Ben Lewis

      66% approve of CEO

      41% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      River Island has an employee rating of 3.6 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 11, 2014

      An utter joke of a workplace

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff discount is good limit is a bit of a downfall

      Cons

      Gossiping betweeb staff including managers (generates a tense working environment) Wage Feels like your in school

      avatar
      River Island Response
      9y
      Thanks for leaving a review
      4.0
      Jun 8, 2014

      Never a dull moment working at River Island.

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was always a job that had to be done when you came into work which made your shift go extremely quickly. Mainly a youthful working cohort at River Island which was good if you were of a young age. Every manager and supervisor was approachable and easy to talk to. An intriguing working environment to work in if you were interested in fashion and the latest trends. Uniform benefits and the 30% discount were a massive pro for me.

      Cons

      The pay if you were under the age of eighteen was incredibly poor. Can deal with very difficult customers which would sometimes cause stress and demand a lot of calmness from the employee. River Island is a target of shoplifting so there were numerous people to keep an eye on on the shop floor. A very busy working environment especially at weekends and during sale time can cause a very hostile and stressful atmosphere. This can also amount to extra working hours having to be worked after/before shift such as prepping for the sale and to maintain standards on the shop floor after trading hours.

      avatar
      River Island Response
      10y
      Thanks for your feedback, we'll take it on board.
      2.0
      Jun 7, 2014

      very dissapointing

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      most of the sales assistants were very friendly and great people to work with and helpful and helping customers pick out outfits is great fun and you can really interact with customers on a personal level and make them feel good about themselves

      Cons

      the managers were rude, vindictive and made me feel completely degraded, even calling me stupid on my first day for asking who I should go to, the worst experience i have ever had with senior staff

      avatar
      River Island Response
      9y
      Thanks for leaving a review, we'll take your feedback on board.
      Viewing 2896 - 2898 of 2,966 Reviews
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      ReviewsRiver Island reviews

      Glassdoor has 3,206 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.