Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 191 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 126 reviews)); "You will get good benefit and they care their staff very much" ((in 67 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 215 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 183 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 116 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 59 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,967 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 17, 2014

Basic retail work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good staff discount/reward system Eco friendly company

Cons

Poor flexibility for staff regarding holidays/illness No room for progression unless you're willing to move stores, even then it's rare There is a tendency to hire new staff members rather than allocate hours to current staff No complaint system for immediate management

River Island Response

10y

Thanks for taking the time to submit a review.

4.0

Jun 17, 2014

Perfect Part-Time Job

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Discount, co-workers, plenty of shifts

Cons

min-wage, poor staffroom facilities

River Island Response

10y

Thanks for your feedback, we'll take it on board.

4.0

Jun 16, 2014

Hard work at times, but very fun.

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Team members and managers were great. Delivery team get to see the new lines first and essentially get first pick of most of the items including sale :) 30% discount and free uniform depending on how many shifts worked. Incentives around Christmas, Easter etc - became competitive but fun.

Cons

Sale gets chaotic - late working hours for setting up (at times). Not enough staff at times so became quite manic.

River Island Response

10y

Thanks for taking the time to submit a review.

Viewing 2890 - 2892 of 2,967 Reviews

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Jobs at River Island

Buyers Admin Assistant

Merchandising Admin Assistant

Assistant Merchandiser

Reino Unido

View job

ASSISTANT BUYER GIRLSWEAR

Milton Keynes, England

£12 - £13 /hr

(Employer provided)

View job