River Island reviews

3.6

58% would recommend to a friend

(2,968 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Get few clothes for free as employee allowance.

Cons

-Unsociable work force: Girls(Pretty) employee thinks they are above all, talk to other colleagues as if they are ugly peasant. -Work as if you are doing factory labour: there is quota of number of item you must finished by every each hour. If these are not met, you have to stay behind until it is finish. -All manager and few staff employee: Majority of people are managers in the store and only few employee. As they are manager, they carry the belief they are superior and treat employee with no respect and as an individual. -Management don't care: As long as the store meet its target, they don't care about your wellbeing -Headquarter visit: You can expected to present the best what has to offer by the store where you don't normally do on a regular basis. -Few employees, more work for you: Management do not employ sufficient number of staff for whatever reasons. Therefore, on various shift you are either hinted, influenced or force you to do extra shift. As one manager mentioned "If you are not finished by this time, you are not leaving. -Lack of induction training: When inducted, you will be shown around the store and off you go.

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River Island Response
9y
Thanks for leaving a review, we'll take your feedback on board.
2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

When I first joined it was to ensure extra funds whilst I was at Uni along with this came great discount and great friends for life. As I did fashion at uni I started to get a more keen interested for the company and progressed after uni but wanted to push for a head office role. I then had to go back home and started to work in the Trafford centre and it was by far the worst experience of my life so far to the point I left for H&M as a Visual merchandiser. I was assured of quick progression to management/VM but was stuck on ladies footwear as senior sales. I was treated unfairly, time and time again by the management team especially one individual who I felt had it in for me. Working there changed my opinion on River Island but I will always be grateful for the things i learnt there.

Cons

My personal growth and the management in that particular store.

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River Island Response
10y
Thanks for your feedback!
5.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great work environment, always working with interesting people. Good possibilities at progressing a career. You really do gain a good understanding of working in retail and fashion and have the ability to try different options within the job. Great uniform and shopping discount!!

Cons

The public are always demanding and stuck up. So you have to put up with peoples attitudes as it's your job to do so. Christmas is so busy you want to run out of the shop screaming.

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River Island Response
10y
Thanks for your feedback, we're glad you enjoyed your time with us.
Viewing 2887 - 2889 of 2,968 Reviews

Glassdoor has 3,208 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.