Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 192 reviews)); "The people I worked with were nice and friendly" ((in 171 reviews)); "Great Team and always helpful" ((in 126 reviews)); "You will get good benefit and they care their staff very much" ((in 60 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 216 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 185 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Sep 22, 2014

A very satisfying career for those that like to be challenged.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

River Island is going places. Everyone has a role to play. There is a stable, experienced management team.

Cons

You get out what you put in. Not for those that want an easy ride.

River Island Response

10y

Thanks for taking the time to submit a review. We'll take your feedback on board.

3.0

Sep 19, 2014

Ok

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

The good things are free uniform and 30% discount

Cons

We are forced to clean and hoover even though cleaners and employed we still as sales advisors have to do it.

River Island Response

Thank you for your review. Our pay is in line with the current living wage rates. If you feel you are being mis-treated, please feel free to get in touch with HR

1.0

Sep 18, 2014

Worst job i have ever had

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

30% Staff discount off merchandise - the only positive i can think of !! Even at that, wearing river island jeans to work was compulsory so u had no choice but to buy them

Cons

Horrendous management in the Belfast store, sales assistants are given no respect by the managers, who are nasty to their employees and treat them like children. Very high turnover of staff when i worked there, most people couldnt wait to leave

River Island Response

10y

We're sorry you feel this way. Thanks for your review.

Viewing 2866 - 2868 of 2,970 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Enniskillen, Northern Ireland

Belfast, Irlanda del Norte

£12 - £13 /hr

(Employer provided)

View job

People & Service Team Leader

Magherafelt, Northern Ireland

View job