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      River Island

      Engaged Employer

      River Island reviews

      3.6

      58% would recommend to a friend

      (2,971 total reviews)

      Ben Lewis

      66% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Nov 28, 2014

      dissatisfied

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      no pros, at the christmas time as a temporary sales advisor, you are there to clean all that mess.

      Cons

      discount benefits, working with young people

      avatar
      River Island Response
      10y
      We're sorry you felt this way. Thanks for your feedback.
      1.0
      Nov 11, 2014

      Don't bother

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount - 30% is lovely. But they also have 4/5 student events throughout the year which offer 20% or 30% off. So not really much difference. Also, sometimes when you go to buy stuff with your discount, the manager will tell you no. They hate you getting uniform and discount and used to make it so difficult for me and my staff. So most of the time I didn't bother because all of them used to refuse and say "we're too busy". Staff were lovely because we were all new and in the same boat, so working with lovely people is definitely a pro!

      Cons

      Management - degrading, belittling, unhelpful. Sometimes they made me so upset I would cry. Lack of training - I used to get told off for not having knowledge of how to use the tills simply because no one taught me and I used to have the "If I get time or "I don't have time" card. Lack of respect - My train home was 4 hours (Studied at Uni of Nottingham and live in Swansea). I told them I could not work Christmas Eve because of trains I could not get home for Christmas Day. Their response? Get a hotel. They were unwilling to change my 4 hours on Christmas Eve last year so I had to leave. When I'd told them previously I knew I couldn't work it.

      avatar
      River Island Response
      10y
      We're sorry you felt this way. Thanks for your feedback.
      4.0
      Nov 1, 2014

      Great job when you're in between jobs or a student

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Discount 30%, meeting new people every day. It's a simple job to do. You stay active through out your shift. You learn about current fashion and trading. The people there are nice and friendly, you also get a generous uniform allowance.

      Cons

      You spend the whole day on you're feet so if you get tired easily it's not for you. The pay is a bit low hence only good as a temp thing. Some customers can be a real pain but that's everywhere in retail. When the shopping season is down there's not much to do but when it's busy there's barely a place to step.

      avatar
      River Island Response
      10y
      Thanks for your feedback, we're glad you enjoyed your time with us.
      Viewing 2857 - 2859 of 2,971 Reviews
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      ReviewsRiver Island reviews

      Glassdoor has 3,212 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.