Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 198 reviews)); "The people I worked with were nice and friendly" ((in 168 reviews)); "Great Team and always helpful" ((in 121 reviews)); "You will get good benefit and they care their staff very much" ((in 62 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 180 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 111 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 5, 2015

Interesting IT work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly place to work, interesting work

Cons

IT was distanced from the main business

River Island Response

11y

Thank you for your review and that you found your time at River Island interesting.

4.0

Mar 18, 2015

All in all, it was great working for River Island, although management could of done with changing.

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

There were some good perks, the discount, only 30% but for River Island I felt it was generous, good team members as well

Cons

I felt like I was at school, my managers were the teachers and we were the students, also I kind of got forced out of my job as I had informed them that I was moving to university and I really wanted to transfer to the River Island in the town. My manager did not put in a transfer request until the week before, when I had told her about my desire to transfer 3 months prior, meaning that all the positions were taken. I had no choice but to hand in my notice.

River Island Response

11y

Thank you for your review. We have listened to your comments and thank you for your feedback.

2.0

Mar 16, 2015

not what I expected, bad communication, badly spoken to by other managers, paid lower than same level mgt. lovely staff

Sales manager sales and service

Recommend

CEO approval

Business Outlook

Pros

discount as manager is 50 percent, nice clothes and a job i enjoy doing just not there

Cons

working with other managers as can be very rude, same level are paid more and speak down to you even with same or less experience, no communication, bad pay, very repetitive work

River Island Response

11y

Thank you for your review, I am sorry that you did not enjoy your time with River Island. We have listened to your comments and thank you for your feedback.

Viewing 2842 - 2844 of 2,971 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Merchandising Admin Assistant

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job