River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Free uniform allocation and further staff discount privilege. Great atmosphere to work in as everyone tends to get along. No pressure providing you make an effort. Easy and simple job eg maintain a tidy floor, interact with customers, process deliveries, stock replenishment etc.

Cons

Like any job in retail it can be a long day if it isn't busy with customers. You will need to be highly self motivated. Hard to progress - someone has to leave for you to be able to be considered for promotion. Can be hard to get time off for holidays/random days off.

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River Island Response
11y
Thank you for your review. We have listened to your comments and thank you for your feedback.
3.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

They employ a wide variety of people to work here so you get to meet some great characters - friends for life! Products are fab - new season stock always arriving. Hours - always over time available if you work part time.

Cons

Pay - always underpaid and have to fight to get this back.

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River Island Response
11y
Thank you for your review. We have listened to your comments and thank you for your feedback.
3.0
Feb 18, 2015

Sales Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Met some very good friends. - I worked part time, and had the same two days a week so it was easy to schedule around work. - 30% discount on stock with a £150 limit, renewed every 4 weeks. - Free uniform to the value of £60 (dependent on amount of works worked each week) - Busy shop so the shifts went in fast.

Cons

- Very cliquey work environment. Particularly the managers. If they did not like you, things such as swift swaps were made very difficult. - Holidays worked sunday-saturday, and it was very difficult to get holidays in the first place. - The uniform for part time (under 20 hours) you only received one top and one bottom, over the christmas period where you could be working up to 40 hours, you were not given additional work wear, and my friend got given disciplinary action for wearing a white top from another retailer as he worked a 6 day week and was only given one top. -Managers did very little work.

avatar
River Island Response
11y
Thank you for your review. We have listened to your comments and thank you for your feedback.
Viewing 2845 - 2847 of 2,971 Reviews

Glassdoor has 3,212 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.