Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 198 reviews)); "The people I worked with were nice and friendly" ((in 168 reviews)); "Great Team and always helpful" ((in 121 reviews)); "You will get good benefit and they care their staff very much" ((in 62 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 180 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 111 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 2, 2015

sales assistant

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Fun team and great parties

Cons

Low pay, long hours, no progression

River Island Response

10y

We're sorry you felt this way. Thanks for your review on River Island.

2.0

May 17, 2015

Great at first!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The use of free uniform every three months, the discount percentage is good as well! Styles in the store is good

Cons

The staff are difficult to work with expect a lot from you in a short space of time, discount is good but hard to use because you need to okay it with staff on a card kept at the till, hard to get any time off!

River Island Response

11y

Thank you for your review. We will take your feedback and comments on board.

4.0

May 11, 2015

Sale Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount, able to step up into different roles and move about the company

Cons

Hard to get time off and have to book everything a year in advance

River Island Response

11y

Thank you for your review and that you found your time at River Island interesting, we will take your comments and feedback on board.

Viewing 2839 - 2841 of 2,971 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Merchandising Admin Assistant

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job