Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,958 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Aug 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Compensation Package, the energized environment, the push to be the best and to exceed or surpass expectations

Cons

you are constantly on Stage... No time to slack off. That can cost you...

5.0
Jul 20, 2008
Recommend
CEO approval
Business Outlook

Pros

The culture of Ritz-Carlton really fosters growth and respect among the employees which I feel creates momentum to transfer that respet into the community at large. Workin for Ritz-Carlton can really change your life. You have unbelievable opportunities to learn and develop skills that will be valuable to you in any job. The global aspect of the company really is exciting. To know that you could one day be working in Portugal or in Argentina or in China when you've come from a smaller hometown is incredibly exciting. When I wake up in the morning (rather early), I am actually happy to go to work!

Cons

There isn't a whole lot of opportunity for salary growth within a given period of time. If you are interested in making a lot of money, the hospitality/service business in general isn't the place for you, but you've probably got the best opportunity at Ritz-Carlton. The culture can be a little overwhelming in its bubbly, cheesy kind of nature, but when you think about it, it's really the type of culture we would all actually like to live in. Unfortunately, some of the employees either take the culture too far and seem insincere or tricked Human Resources into thinking they embraced it when they truly don't. It's rather difficult to find something negative tosay about Ritz-Carlton.

2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

If you can get hired full time (promises, promises), OK pay and benefits. Prestige.

Cons

Cutting positions through "loopholes" No Job security. Expectation to satisfy sometimes unsatisfyable guests. Lack of real respect and value of employees despite lots of propaganda to convince you otherwise. Favoritism toward managers. Harrassment and threats by management. Not a lot of smiling coworkers except new hires who haven't been abused yet.

Viewing 2956 - 2958 of 2,958 Reviews

Glassdoor has 3,523 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.