Ritz-Carlton reviews

No matter which property you work at or what your position, you will work long hours. The company is very concerned with spending on overtime; however, they are more concerned with the care of their guests and owners. Ritz-Carlton hotels and residences are very structured, which is a bonus to employees who function well in structured environments but can be difficult for employees who prefer a more fluid environment. Guests and owners are quite varried depending on the property, and guests and owners at many properties can be very demanding and at times demeaning to staff (this can be the case with all service industry jobs). Lastly, for employees who let their jobs take on a major roll in their life, it can be hard to leave work and work and enjoy any time off. Some employees find themselves constantly working or thinking about work.

Because of the high esteem of the company name they tend to slack on some of the benefits other companies give. There is a perception from the outside that the company treats its employees like it treats its customers even though that is rarely the case. In many instances there are very large discrepencies in how employees are treated within the same company.