Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,520 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,520 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Laidback office environment Get a day off during the week as well as some holidays Most days you spend a portion of your day out of the office. They offer a lot of training.

Cons

Long hours. Around the holiday time to justify giving you the holiday off, they want you to work sometimes 2 hours past your normal time. You're expected to reach unrealistic sales goals. If you don't, expect visits from the district manager and regional manager.

2.0
Dec 27, 2011

Difficult

Recommend
CEO approval
Business Outlook

Pros

Decent starting pay, prospects for advancement seem to come quickly and promotions are handled internally, shouldn't be any outsiders coming into positions ahead of you

Cons

The hours are unforgivably long. You are allowed no time away from RAC, and your personal life will suffer. I never see my friends or my fiance, all for $9.25 an hour. Working outside in the elements is difficult, and a lot of the places we go are generally caked in mud resulting in ruined shoes/pants. Lots of filthy places on the inside as well. Calling and hassling customers every day all day gets very old. You are asked to deliver washers/dryers/refrigerators by yourself, sometimes into tight spaces. If it can't be done alone, you're chastised and made to feel inadequate. Did I mention the hours are long? 10-12 hour days, no Saturdays off, and management will never let you request a day off for anything. I worked 59 hours last week, and asked my manager for Tuesday off so I could see my niece and nephew 5 hours away for a day after Christmas. The answer was "That's not possible." A standard 40-hour workweek with rotating saturdays off would go a long way.

3.0
Dec 27, 2011

Time consuming

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a job. You are guaranteed overtime no matter what your position is with in the company. Plus quarterly bonuses

Cons

This job will leave you with hardly any free time. Mandatory week ends and god forbid if your day off falls on the first or fifteenth.

Viewing 2434 - 2436 of 2,520 Reviews

Glassdoor has 2,600 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.