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      Rent-A-Center

      Is this your company?

      Rent-A-Center reviews

      2.8

      38% would recommend to a friend

      (2,520 total reviews)

      Fahmi Karam

      45% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,520 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 23, 2011

      Long Long hours....little pay.....no respect

      Customer account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of overtime. That is about it.

      Cons

      Low pay, LONG hours weekly, blame always on lower end, expectations too high, no respect to employees, makes employees treat past due customers like dirt, forces employees to cover truths about pitfalls of Rent to own and lie about certain aspects, only get promoted if you butt kiss or get buddy buddy with managment.....I could just go on and on.

      2.0
      Nov 15, 2011

      Big eye opener to the rent to own business.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy job to get if you don't mind working for low pay with mandatory overtime each week.

      Cons

      You rent to people with no credit and in many cases within 2 weeks you start the collection process on them. Customers know if they don't answer the phone and don't open the door, eventually the stuff they rented from you will be written off. So, they pay for it for 2 or 3 weeks and then they stop. Most store managers worked their way into that position and have no idea how to manage people.

      2.0
      Nov 6, 2011

      Unrealistic goals, incompetent store managers.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay but if yoi you are just going to get fired a couple years later for your hard work and dedication then what is the use.

      Cons

      Senoir managers care more about the staff the they do the customers and when that happens customer service and ultimately profits go down and when you try to correct the managers you are told not to leading the managers to believe they and the rest of the staff are "untouchable".

      Viewing 2437 - 2439 of 2,520 Reviews
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      ReviewsRent-A-Center reviews

      Glassdoor has 2,600 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.