Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,519 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 23, 2017

Worst Job I've Worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is okay for Part Time. Hours are okay for Part Time. Get to meet new people Helps you lose weight and gain muscle. If you like driving, you'll be doing a lot of it. Fast Promotion Opportunities (if your a good employee)

Cons

Boss is picky. Yells at you if you're not working fast, and then tells you to slow down so you don't make mistakes. Boss gets upset if you don't do something like he would have. Sometimes work past the closing time. Unruly customers will call you names and spit in your face when you take items they can't pay for. Constantly being blamed for missing tools and broken products even when you didn't lose or damage anything. Constantly being made fun of when you make a mistake months after it occurred. Constantly asked to use personal vehicle when they want you to get something when you are off the clock. If you want to tell the boss about another co-worker's performance, boss tells you it's nitpicking and just over exaggerating. Lost a promotion opportunity because I tried to tell boss about a co-worker Co-worker doesn't speak English and when he makes mistakes, I got blamed for it. Boss doesn't give you a breather after lifting heavy furniture Only break is when you go over your 5 hour work day. Constantly being humiliated by boss in front of customers.

3.0
Dec 23, 2016

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Over all Rent A Center is a good company to work for. The people are great to work with. You really have to like this kind of work.

Cons

You will put in a lot of hard hours delivering merch. no matter the weather. You will not have a family life as you will be spending so much time at work. Turn over is also big because of the same reason.

4.0
Dec 13, 2016

Strategic Planning

Recommend
CEO approval
Business Outlook

Pros

Excellent culture at corporate headquarters

Cons

Culture, mission, and values does not roll down throughout field ops

Viewing 91 - 93 of 2,519 Reviews

Glassdoor has 2,599 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.