Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

38% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (208) , Customer Account Representative (172) , Sales Manager (143) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (43) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Well the pay is good for someone who hasnt went to college and received a degree for anything." ((in 322 reviews)); "Good benefits and flexible with time off." ((in 192 reviews)); "The people are great and very talented." ((in 83 reviews)); "You make good money and you get paid every week." ((in 39 reviews)); "Competitive salary." ((in 27 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 209 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 167 reviews)); "Horrible Upper Management" ((in 121 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 63 reviews)); "Very long hours no matter what position you are hired for." ((in 61 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,519 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Oct 26, 2016

Upper Management losing control!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay and benefits for management and above. Depending on who you work for, very fair when it comes to family time. Longevity if you perform.

Cons

New CEO, probably not a good decision based on current stock price. No power at the store level to operate business based on city and customer base when it comes to ordering product and services. Management above DM level extremely lazy. No communication with stores to find out what is really going on. DM's have all the pressure with little assistance from above. I would never want to be in that position. Flex hiring model is a joke. Destroyed many locations.

1.0

Sep 17, 2016

RAC sucked away 9 years of my life

Senior store manager

Recommend

CEO approval

Business Outlook

Pros

Made several lasting friendships during my career. Also met my wife there. That's the only good that came out of this.

Cons

I was being forced to work 12+ hour days and my day off if numbers weren't in line. Couldn't staff my store with decent people, which made it impossible to get sales and focus on credit.

3.0

Aug 14, 2016

Store Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

You can develop yourself to become a great leader.

Cons

No work life balance. If you are offered this job, you must remember to take your time off at this company. Lunchbreaks, days off, vacation should all be taken. Do not sacrifice any free time to give more to the company. The work will still be there when you get back. In other words, Give the company 45 hours maximum. Keep a clock on your phone. Trust me, this will be the most important part to manage in this position.

Viewing 94 - 96 of 2,519 Reviews

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Rent-A-Center

Rent-A-Center reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Upper Management losing control!

RAC sucked away 9 years of my life

Store Manager

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Jobs at Rent-A-Center