Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

38% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (207) , Customer Account Representative (172) , Sales Manager (142) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (43) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Well the pay is good for someone who hasnt went to college and received a degree for anything." ((in 340 reviews)); "Good benefits and you can grow with in the company." ((in 180 reviews)); "The people are great and very talented." ((in 82 reviews)); "The money is good and helping customers is a plus." ((in 39 reviews)); "Competitive salary." ((in 22 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 212 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 163 reviews)); "Customers will slam doors in your face and if the management is bad it will really make your time there bad." ((in 114 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 66 reviews)); "Very long hours no matter what position you are hired for." ((in 63 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

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Rent-A-Center

Rent-A-Center reviews

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2.8

38% would recommend to a friend

(2,517 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Compensation and benefits

2.7

Senior management

2.6

Culture & values

2.4

Work/Life balance

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Aug 3, 2017

Terrible environment

Credit account manager

Recommend

CEO approval

Business Outlook

Pros

It's a good work out if you want to consider yourself as a glorified Part-time Delivery Driver. I cannot say that I had any positive experiences working at Rent A Center. You learn how to have hard conversations with customers regarding returning their merchandise.

Cons

Micromanaging employees, no work-life balance, cannot take your paid vacations if you ask for them, when you call in sick, they want you to come in on your scheduled day off rather than use sick time, can't give input to store manager - it's just a yes sir environment.

4.0

Jun 28, 2017

Recruiter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Everyone I have come into contact with is always friendly and helpful -Upper Level Management is very transparent -The Company really cares about its employees and the community -Great Dress Code -Office is in a great location

Cons

-Covered parking is reserved for Directors and above, and there are times when the parking lot fills up 100% -Some nepotism when it comes to Upper Level Management

1.0

Feb 11, 2017

Never work here

Assistant sales manager

Recommend

CEO approval

Business Outlook

Pros

There is not a single pro besides closed on holidays and sundays

Cons

The company does nothing but disrespect its workers. You do your job everyday and still get told you're useless and don't do your job. This company has the highest turnover. Worked there for 4 years and had 6 managers. They physically and mentally drain you. You have no personal life outside of work. I've seen people get divorced or end up ill from this place. And the customers and situations they point you in are extremely dangerous. They tell you to suck it up and get over it. But meanwhile your coworkers can sit there and do nothing all day, and management doesn't bat an eye. You have to be a favorite there in order to keep your job. Doesn't matter how well you perform. They don't care about the customer either. Just care about hitting their sales and numbers. You are just a number to them.

Viewing 43 - 45 of 2,517 Reviews

Jobs at Rent-A-Center

Customer Account Representative

Bilingual delivery driver