Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,517 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 10, 2016

Change all the time

Recommend
CEO approval
Business Outlook

Pros

On site Gym and some of the benefits

Cons

I went through 4 bosses in 2 years and 2 major change management layoffs in 2 years. They completely changed HR and now people with no HR experience running parts of it! Bad communication through all the changes and seem to have one person in organizational position to make all final decisions. Hostile work environment and bad moral through out building

2.0
Feb 18, 2016

RAC needs new leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This organization has a long history which initially offered security and comfort.

Cons

The new leadership team has cut the stock price in half in just two years. That combined with the millions spent each month on a fledgling POS makes this organization one that is very flawed.

1.0
Jan 16, 2016
Recommend
CEO approval
Business Outlook

Pros

When you work with honest, sincere customers, you feel like you have made a difference in their lives. That's very rewarding.

Cons

Get anything promised to you in writing. If you have the pleasure of working in district 436 in the Pittsburgh PA area, prepare to be micromanaged by the second. Forget the 7pm closing time. Pay attention to the policies in training, but in the end, do what you feel is right, because it will never be right anyway, so you end up doing what you feel is best. Be prepared to engage in telemarketing every day just to get people in your store.

Viewing 46 - 48 of 2,517 Reviews

Glassdoor has 2,597 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.