RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)
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Dave Hobday

94% approve of CEO

85% positive business outlook

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Having started 24 years ago in the contact centre, RAC has provided me the opportunities to develop myself and my career, so I am now in a Head of Role. Along the way I've worked in 3 different divisions and gained a vast amount of experience. When people ask me why I've stayed so long I say the following... The people, because they have a can-do service orientated attitude. The place, because it's allowed me to progress and kept me continually interested and challenged. The performance, because the organisation continues to grow and smash it's targets year after year and it's great to be a part of a winning team.

Cons

You need to be the kind of person who is prepared to be challenged by workload and can pivot when priorities change.

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RAC Response
9mo
Thank you for sharing your incredible journey with RAC; 24 years is a remarkable milestone! It’s great to hear how your career’s grown from the contact centre to a Head-of-Role, with experience across different areas too. Stories like yours really show what’s possible at RAC and are a great inspiration for others looking to grow here. Your reflections on the people, opportunities, and performance truly capture what makes RAC special. We also appreciate your honest note about the pace and shifting priorities. As a customer-demand driven organisation, we know things can move quickly, and it’s great to hear that you’ve embraced that challenge and thrived within it. Thank you again for being such a valued part of the RAC team, we’re lucky to have you!
4.0
Aug 21, 2025

Job RAC

Recommend
CEO approval
Business Outlook

Pros

good to start and growth the career

Cons

have many work to do

5.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been at RAC now for a few months and can say it’s one of the best companies I’ve worked for. The environment is safe, supportive and everyone is so passionate to do their best and to contribute to the success of the RAC. the leadership team are approachable and transparent with the wider business and hold town hall meetings to update the business regularly on performance and future outlook. It is obvious the leadership team care about the employees wellbeing and engagement by the relationships they have built. The environment is fast-paced but everyone I have spoke to is always happy help and upskill.

Cons

No significant cons come to mind.

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RAC Response
9mo
We're thrilled to hear that your first few months have been so positive. Creating a safe and collaborative environment is something we truly value, and it's great to know that our leadership team's transparency and approachability are making a difference. RAC is a customer-demand driven business, and with that comes a fast-paced environment. It's something we embrace, and we're really pleased to hear that you've found the pace to be matched by a culture of support and collaboration. The willingness across the business to help and upskill one another is a reflection of the values we strive to live every day. Your feedback means a lot, and we’re grateful you’ve chosen to be part of RAC.
Viewing 214 - 216 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.