Great opportunities for career development - Head of Technology Delivery RAC Employee Review

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Having started 24 years ago in the contact centre, RAC has provided me the opportunities to develop myself and my career, so I am now in a Head of Role. Along the way I've worked in 3 different divisions and gained a vast amount of experience. When people ask me why I've stayed so long I say the following... The people, because they have a can-do service orientated attitude. The place, because it's allowed me to progress and kept me continually interested and challenged. The performance, because the organisation continues to grow and smash it's targets year after year and it's great to be a part of a winning team.

Cons

You need to be the kind of person who is prepared to be challenged by workload and can pivot when priorities change.

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RAC Response
9mo
Thank you for sharing your incredible journey with RAC; 24 years is a remarkable milestone! It’s great to hear how your career’s grown from the contact centre to a Head-of-Role, with experience across different areas too. Stories like yours really show what’s possible at RAC and are a great inspiration for others looking to grow here. Your reflections on the people, opportunities, and performance truly capture what makes RAC special. We also appreciate your honest note about the pace and shifting priorities. As a customer-demand driven organisation, we know things can move quickly, and it’s great to hear that you’ve embraced that challenge and thrived within it. Thank you again for being such a valued part of the RAC team, we’re lucky to have you!

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