Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,679 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The pros of this company are in the logistics department; it is more laid back. There is very little micromanaging depending on your manager. The benefits are very good, especially the Corporate Tuition Benefit, which allows you to get a bachelor's and Master's degree for free without spending any money out of pocket. There is a great office culture with the logistics supervisors, and other group leads most of the time.

Cons

The main cons for the company in the logistics department is the driver union which is toxic, and you must be careful what you say and when. Also, there is no accountability with the drivers, so the job is babysitting and preaching policies because it's rare that management actually enforces them. However, objectively no company is perfect because people aren't perfect.

2.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits as in health and retirement. The only reason you think twice before leaving.

Cons

This department is bad. There wasn’t a day that I didn’t wish I could quit. You can be the best employee and work your butt off to have great metrics and they will still question why you on ACW for 3-4 minutes. Supervisor does nothing but talking nonsense to keep you calm. Shuts you off when questioning something she doesn’t like. And let not even talk about their “peak season” where you HAVE to work their crazy OT hours. They don’t care about your family, nor your personal life. Work their outrageous OT hours and move on.

1.0
Jul 4, 2023

Beware of rebadging

Recommend
CEO approval
Business Outlook

Pros

Easy work, lots of autonomy to perform job duties.

Cons

When rebadged to a new company, Quest withheld my real job title from them and designated me with a lesser role. New company had no idea there was a Software Engineer with many years of experience. Ultimately sought and received an offer/pay rise outside the organization because of the dishonesty and lack of integrity shown by Quest Diagnostics.

Viewing 148 - 150 of 5,679 Reviews

Glassdoor has 6,070 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.