Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,679 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay was good and the work is not overwhelming

Cons

Out of date classification systems and databases, micromanaging like crazy, no official SOPs for many processes, disorganized and poorly run, way behind other companies in terms of quality

2.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited time off…until they take that away because some people are abusing it.

Cons

Myself, my boss, his boss have no ability to make decisions independently anymore. Puppeteers at the top are driving new decisions that make no sense to the well informed, experienced people who work daily with customers. Financial analysts have provided egotistical VPs with more then enough motivation to drive the bus from the backseat and they’re running over customers and experienced sales people every day now.

2.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Remote work, that's about it.

Cons

This company started out okay, but has been declining every year. Hard workers do not get rewarded with much except more work. We are spread thin, overworked, under-compensated, and fed up. Upward mobility ground to a halt, we have managers who are pretty much useless but take the credit for things they don't do. People who don't work are protected and those who do and say something about the ones that don't work are called out and reprimanded.

Viewing 145 - 147 of 5,679 Reviews

Glassdoor has 6,070 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.