Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,676 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Oct 24, 2015
Recommend
CEO approval
Business Outlook

Pros

1.Vacation leaves are usually approved but depends on your supervisor. 2.The culture is casual. (You can wear t-shirt because they are lab gowns to don with). People are friendly and down to earth. There's a lot of young people too so you become young in heart as well. 3.If you are a CLS, you usually have an Lab associate to assists you and get the job done. They can be very useful in pulling samples and procuring priority samples. 4.Balance Life. Your work schedules can be adjusted to fit your life. This depends on your supervisors though. If you cannot work on your usual scheduled days because of your child or family needs, you can request to work some other day and they usually approve it.

Cons

1.Low Salary. An entry level CLS is paid $33 per hour while on other companies they start at $38 per hour. Experienced CLSs are even paid $45 per hour on hospitals for entry level. 2.Bad benefits. Medical insurance is $1500 deductible for single and $3000 deductible for family. (Meaning you have to pay the deductible before the insurance kicks in). They got a cheap medical insurance for employees. They give you Payflex though, but is not enough to cover your deductibles. 3.Bad management. It's all about politics (Everywhere else is but I'm just letting people know what I experience here). Promotions are subjective to management. Some people worked hard for 15 years then gets promoted,while others worked only two years then gets the promotion. It depends on the management and their business needs. At times, incompetent inexperience workers gets promoted over hard working intelligent people. 4.Work environment is a Factory Setting. You get thousands of samples to run everyday and every day is the same.

3.0
Oct 22, 2015

It's not for everyone.

Recommend
CEO approval
Business Outlook

Pros

Very good TOP time. Bonus package "goal sharing". Lots of things to learn if you are able to "self educate" and not afraid to try. Many opportunities to transfer to different depts. Decent starting pay. Stable job if your willing to be a worker bee.

Cons

Lots of top time but good luck getting time off approved. Attendance policy is way to harsh. There is little to no training for new employees. The raises are horrible. Expect to work hard to meet high metrics for 3% raises, if your an awesome employee. That's like 25¢. Corporate will bold face lie to your face, can't trust them. Quality people quit or get laid off. Management rules by fear. Increase in knowledge and responsibilities is not reflected in pay.

1.0
Sep 22, 2015

Billing rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, job is easy to learn.

Cons

There's alot of favoritism. There's one lady names maxine that runs the office. Everyone is scared of her, so basically if you don't suck up to her ,she'll get you out.

Viewing 103 - 105 of 5,676 Reviews

Glassdoor has 6,067 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.