Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

52% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (126) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 681 reviews)); "It’s good and good pay" ((in 400 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 248 reviews)); "Coworkers are great and committed to company's mission" ((in 130 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 94 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 99 reviews)); "Too much favoritism." ((in 94 reviews)); "poor upper management, didn't value other employee's input" ((in 93 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 88 reviews)); "long hours and mandatory ot" ((in 69 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

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3.2

52% would recommend to a friend

(5,664 total reviews)

Jim Davis

58% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jun 18, 2008

Clueless Management at Quest

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture is laid back.

Cons

Managers have no idea what the people they are managing are doing.

4.0

Jun 13, 2008

Great benefits, low pay

Project manager

Recommend

CEO approval

Business Outlook

Pros

Quest Diagnostics is a very stable company, patient satisfaction is a priority as well as accurate and timely lab results. They have excellent benefits as well as generous time off with pay.

Cons

I feel that the pay for an I.T. job in the lab/medical industry is much less than the pay for an I.T. professional in a technical industry such as many of those listed on this site.

3.0

Jun 12, 2008

A company with a great vision in need of cosmetic changes.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Strong fortune 500 company in the growing healthcare industry. There are good opportunities available and a diverse array of job functions outside the lab.

Cons

At least at the National Billing Center it seems you really need to be in the "click" to even be accepted for an interview to advance. Interviews are baised to who can best answer personaility and situational questions as opposed to actual functional skills. This has lead to a large amount on senior leadership lackign the neccesary skills and knowledge to move our company forward.

Viewing 5662 - 5664 of 5,664 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)

Specimen Technician - Hospital

Collections Representative

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Quest Diagnostics

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Ratings by demographic groups

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Clueless Management at Quest

Great benefits, low pay

A company with a great vision in need of cosmetic changes.

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