Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

52% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (126) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 681 reviews)); "It’s good and good pay" ((in 400 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 248 reviews)); "Coworkers are great and committed to company's mission" ((in 130 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 94 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 99 reviews)); "Too much favoritism." ((in 94 reviews)); "poor upper management, didn't value other employee's input" ((in 93 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 88 reviews)); "long hours and mandatory ot" ((in 69 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

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3.2

52% would recommend to a friend

(5,664 total reviews)

Jim Davis

58% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Sep 21, 2008

The actual work is not terrible but everything else is.

Clinical laboratory scientist

Recommend

CEO approval

Business Outlook

Pros

Relatively competitive salary after price adjustments.

Cons

Not as stable as one would think because the company is always allegedly losing contract after contract to Labcorp, at least that is what management likes to throw in your face about the "tough" times, yet the company has posted a profit every quarter I worked there for 5 straight years. Management rarely promotes the people that deserve it, hard work is not valued, but pandering to what management wants to hear is very valued.

2.0

Sep 17, 2008

Quest is not a long-term solution for a Sales career

Account sales representative

Recommend

CEO approval

Business Outlook

Pros

You absolutely need a job or you are wanting to break into medical sales.

Cons

Huge company with antiquated systems. Slow processes and company not geared toward customers or selling - operations driven company.

2.0

Sep 16, 2008

Quest Diagnostics can't diagnose its own condition

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Good experience in a healthcare setting. Exposure to a wide variety of physician offices.

Cons

Systems, processes, Director and Executive skill/knowledge/innovation/communication abilities are among the worst I've experienced in my career. It's like a time warp where data and information is only the most basic possible. It's like managers all come from the 70's to early 80's in terms of management sophistication.

Viewing 5647 - 5649 of 5,664 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)

Specimen Technician - Hospital

Collections Representative

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Quest Diagnostics

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Ratings by category

Ratings by demographic groups

Reviews by job title

The actual work is not terrible but everything else is.

Quest is not a long-term solution for a Sales career

Quest Diagnostics can't diagnose its own condition

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