QA reviews

3.3

53% would recommend to a friend

(949 total reviews)
avatar

Josh Hubbert

62% approve of CEO

41% positive business outlook

QA has an employee rating of 3.3 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

949 reviews
2.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people working at delivery level and teams and colleagues all very supportive of each other.

Cons

No pay increases, no financial compensations for working from home, sales staff overvalued by senior management, delivery/operational staff are not. Zero progression opportunities. Lots of talk and no action that has any positive impact on the people "doing the job" at the front line with learners. Sales staff have trips abroad, conferences with no expense spared. Delivery staff have to fight to even get a sandwich paid for at a face to face meeting once a year if they're lucky.

2.0
Dec 13, 2024

My experience at QA

Recommend
CEO approval
Business Outlook

Pros

Team managers are very understanding Commission structure is fair

Cons

A Disappointing Experience at QA Working for QA has been a frustrating experience that only seems to worsen as time goes on. Initially, the role appeared promising, but several issues have made it clear that the company is struggling to provide a supportive and motivating workplace. Declining Flexibility: The company seems to be moving away from the flexible working environment it once offered. As time goes on, it feels more rigid, with little understanding of the challenges employees face in managing work-life balance. Unrealistic Expectations Without Compensation: Expectations are continuously raised, yet there's no corresponding increase in pay to reflect the extra workload or stress. Employees are pushed harder without feeling valued or adequately rewarded for their efforts. Low Morale Across Teams: The general mood among employees is dishearteningly low. It's hard to stay motivated when there's little recognition or support for the challenges faced on the ground. Misplaced Priorities: Senior leadership, particularly the C-suite, appears more interested in expanding into the US market than addressing the growing problems within the UK operations. This lack of focus on resolving internal issues is frustrating for those who are left to deal with them daily. Disconnected Leadership: Senior staff and management often seem out of touch with the realities faced by employees at the lower levels. This disconnect only adds to the frustration, as there’s little understanding or empathy for the challenges encountered on the front lines. Constant Changes: Processes and policies are frequently changed, often without adequate explanation or training. This creates confusion and makes it difficult to maintain consistency in the work being done. Overall, working at QA feels like being caught in an environment where employee well-being and satisfaction take a back seat to corporate ambitions. Until leadership prioritizes fixing internal problems and supporting their UK workforce, the outlook for employees will remain bleak.

Viewing 88 - 90 of 949 Reviews

Glassdoor has 1,045 QA reviews submitted anonymously by QA employees. Read employee reviews and ratings on Glassdoor to decide if QA is right for you.