Providence reviews

3.5

62% would recommend to a friend

(6,518 total reviews)
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Erik Wexler

49% approve of CEO

47% positive business outlook

Providence has an employee rating of 3.5 out of 5 stars, based on 6,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Providence employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Feb 20, 2023

Used to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay well and have good insurance. The people at the individual hospitals and clinics are great.

Cons

Providence as a company is the the worst. I have worked there for over two decades. For the first 20 years it was great. Now it's a joke. No HR locally, it is based in the Philippines now. We changed over to a software program called Genesis that handles our paychecks and yearly evals and it has been a fail since day one. People weren't getting a paycheck. People had their PTO accounts cleaned out and their insurance revoked, even though they were still employed. My co-worker has been trying to get Providence to pay a vendor for MONTHS and ends up crying because she is so frustrated because of all the run-arounds. Instead of empowering caregivers at the local levels, they have become a greedy corporation that doesn't care about their employees. Several of my co-workers have quit recently and once a job that's similar to mine comes up, I'm going to apply.

2.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

In theory they are working to improve issues. It meets basic standards and provides basic/routine support. I like the work and my coworkers.

Cons

Salary is not competitive, with minimal raises (5k increase to annual salary after 2 years experience, then 2.5k increase every 5 years). There is no current action plan for how they plan to incentivize retention of employees given there is no financial benefit for staying with the company long-term. Annual PTO time includes all holiday's and office closure days which can be misleading in how many true PTO days you have at first glance. Contracts are often left vague with verbal promises and assurances of role/expectations that are then retconned as the contract doesn't actually specify. High turnover of staff on all levels. Difficulty filling open positions. Even if we were to be staffed at all open positions (we are not) it's incredibly short staffed for the quantity of work required.

2.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Majority of staff treat each other well. Workers do their best to keep a positive & supportive atmosphere. There's a nurse union. Most departments are managed well by people who try their best & care about workers as people. Management comes to the floor to help with patient care.

Cons

Upper administration is completely disconnected with reality at the bedside. They took all of our EIB (extended illness bank) away during this COVID pandemic & now they want to take away our ability to cash out our PTO. Since PSJH has taken over the Catholic hospital system it's become only about profit & taking from the workers while hiding behind providing services to community & saying they care for patients and using fluff words to make them seem like they aren't corrupt.

Viewing 133 - 135 of 6,518 Reviews

Glassdoor has 6,979 Providence reviews submitted anonymously by Providence employees. Read employee reviews and ratings on Glassdoor to decide if Providence is right for you.