Philz Coffee reviews

3.6

49% would recommend to a friend

(724 total reviews)
avatar

Mahesh Sadarangani

36% approve of CEO

44% positive business outlook

Philz Coffee has an employee rating of 3.6 out of 5 stars, based on 724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Philz Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

724 reviews
5.0
Jan 24, 2019

Positive Experience

Recommend
CEO approval
Business Outlook

Pros

- Great product - Clean workplace environment - Strong sense of social responsibility - Ambitious vision and leadership

Cons

- Retail work schedule (having the ability to trade shifts helps)

5.0
Jul 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Philz allows their leaders on the store level to operate their own business the way they see fit (with a few minor guidelines to maintain consistency). This allows creative leaders try new ideas with out the stress of hitting a number on a spreadsheet, and those ideas generally get passed around the company. This is how retail should operate. CEO is extremely kind and sincere, which given the fact that his Dad is the founder makes it even more impressive. He truly wants his company to do things the right way and it shows.

Cons

With scaling a small business comes a certain amount of pain points. Philz is not immune to the corporate ladder needing to take precedence over feedback from in the stores. They are far better than most in this regard, but still have their moments.

4.0
Nov 17, 2017
Recommend
CEO approval
Business Outlook

Pros

You meet great people every day whether its coworkers or regulars. There are also good opportunities to become a shift lead in several of the stores.

Cons

Cash tips only so you are really being cheated out of a lot of tips. Customers would love to give electronic tips but Philz has some weird notion that it's awkward to ask for tips at the end. Philz is only a little short of becoming a restaurant in the terms of the amount of service the baristas do and it seems unfair to not allow baristas to receive actual tips aside from few quarters customers have on them.

Viewing 43 - 45 of 724 Reviews

Glassdoor has 730 Philz Coffee reviews submitted anonymously by Philz Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Philz Coffee is right for you.