Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people and company to work for" ((in 86 reviews)); "Good benefits and lots of resources" ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 24 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 42 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "As an employee all benefits and commissions were cut." ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.5

19% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,610 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Aug 24, 2023

It’s a toss up

Tire technician

Recommend

CEO approval

Business Outlook

Pros

Great job loved working for them

Cons

Had issues with the corporate aspect of company

5.0

Aug 24, 2023

Love it and hate it

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Love pep boys they have good snacks in vending machines

Cons

Hate when I have to fix the cars

3.0

Aug 23, 2023

Zero experience, trained quick always eager to learn more. Found my groove and a work environment I enjoyed.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Coworkers and learning from them Relaxed environment at my store. Geo was and is a great manager. Niles, IL District Manager, Chris, was also very professional, kind and gave positive feedback.

Cons

Not enough employees to fill the gaps so being over worked & working faster to keep up with demand exhausts energy as well as leads to over worked muscles leading to injuries.

Viewing 244 - 246 of 1,610 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

Service Manager Trainee

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It’s a toss up

Love it and hate it

Zero experience, trained quick always eager to learn more. Found my groove and a work environment I enjoyed.

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