Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 118 reviews)); "Great people and company to work for" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Long hours and paying by flat rate for tech’s" ((in 44 reviews)); "Salary Managers have to clock in and out daily." ((in 41 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by demographic groups

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Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Aug 18, 2023

Store manager review

Store manager

Recommend

CEO approval

Business Outlook

Pros

It is a good company to work for. Decent benefits

Cons

What I didn't like as the store manager was having my job threatened constantly!

1.0

Aug 18, 2023

Upper Managment is a Joke

Store manager

Recommend

CEO approval

Business Outlook

Pros

None..if you want to be some other guys puppet or fall guy...this is the place

Cons

Everything else..oh..and no money...they trick you into thinking you are getting great commission

3.0

Aug 16, 2023

Yep

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Stay fsiky busy for the most part

Cons

Lack of training from the management

Viewing 247 - 249 of 1,610 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

Service Manager Trainee

Service Manager Trainee

Service Manager Trainee

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Store manager review

Upper Managment is a Joke

Yep

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