Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 111 reviews)); "Great people and company to work for" ((in 88 reviews)); "Good benefits and lots of resources" ((in 49 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 58 reviews)); "Salary Managers have to clock in and out daily." ((in 36 reviews)); "No work life balance at all" ((in 20 reviews)); "C suite completely out of control no leadership no game plan." ((in 17 reviews)); "you do for less than minimum wage." ((in 13 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 5, 2018

Master tech

Master technician

Recommend

CEO approval

Business Outlook

Pros

Use to get paid well on flat rate. Then it was change to a very low hourly pay (close to minimum wage). Now we get paid hourly plus commission but we won’t get our commission until we reach our threshold. Which changes every week. At this point, there’s no pros.

Cons

Pep boys stop paying there employee fairly so they could profit more from the technicians and managers. Were the backbone of the company. Why screw us?

1.0

Apr 27, 2018

Was a good company to work for

Commercial account manager

Recommend

CEO approval

Business Outlook

Pros

The job itself was good

Cons

The company,not the Customer is the biggest obstacle on doing your job. Broken promises Work hard,no reward. If not hourly,The will take advantage and make you work extra days with no compensation. Get ahead thru the years, start earning a better wage,and they take it away. There motto,work more for less.

2.0

Feb 2, 2018

Technician A

Technician a

Recommend

CEO approval

Business Outlook

Pros

More work you do the better pay

Cons

New pay scale administered 1/29/2018

Viewing 19 - 21 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Service Manager Trainee

Automotive Customer Service Advisor

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Pep Boys

Pep Boys reviews

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Reviews by job title

Master tech

Was a good company to work for

Technician A

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