Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 121 reviews)); "Great people to work with and structure" ((in 84 reviews)); "Good benefits and lots of resources" ((in 44 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 63 reviews)); "Salary Managers have to clock in and out daily." ((in 36 reviews)); "No work life balance at all" ((in 18 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

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2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Reviews by job title

2K reviews

1.0

Jan 31, 2018

Equal rights for all

Bulk selector

Recommend

CEO approval

Business Outlook

Pros

I guess I can say it's easy work,and the wage could be worse

Cons

The core values are not what they practice at all and this starts at the top.Management polices one another;Friends can not police friends.

1.0

Aug 13, 2017

Assistant Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are stores all over the U.S. so finding one close to home is easy.

Cons

The company operates as an "every man for himself" type deal. All the company cares about is making money for themselves. Employees are treated like they're disposable. This is a shady place to work at.

3.0

May 21, 2017

3 stars because of my team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people I work with are great. They are professional and always get the job done without complaining.

Cons

There is no real decision making. We come up with a solid strategy only to scrap it before we place the plan in motion. Too many "yes"people and not enough communication. The blame game is a constant theme. People are severely overworked and underpaid. No opportunity for growth

Viewing 22 - 24 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Service Manager Trainee

Legal Administrative Assistant

Service Manager Trainee

Service Manager Trainee

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Equal rights for all

Assistant Service Manager

3 stars because of my team

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