Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people and company to work for" ((in 84 reviews)); "Good benefits and lots of resources" ((in 50 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Good training" ((in 21 reviews)); "Work was there money was decent" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 107 reviews)); "Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 37 reviews)); "No work life balance at all" ((in 19 reviews)); "Poor direction and leadership from some higher level management." ((in 18 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 19, 2024

Company was good years ago

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Everything is going downhill with the way everything is ran.

Cons

Doesn't fix anything. Always micro managing everything.

5.0

Apr 16, 2024

Entry Level pay low but quick promotions

Mechanics helper

Recommend

CEO approval

Business Outlook

Pros

The amount of work depends greatly on the walk-in customers on a daily basis it varies greatly. Some days you will be very busy and some days you could be getting paid to clean up shop area or just stand around doing nothing.

Cons

Cons are that if you are entry level, the Mechanics making $34 hour (mechanic A) can get frustrated if they have to stop thier current job to "help" you out in areas such as learning the PepBoys equip. Such as the laser wheel balance machine and other equipment in the shop. I'm a fast learning and only have to be shown 1 time on most equipment. The more experienced mechanic is either nice to you and wants to help you learn all the equiptment or they are rude to you and treat you like you are bothering them.

5.0

Apr 12, 2024

Great employers and a caring and supportive work community

General service technician

Recommend

CEO approval

Business Outlook

Pros

A growing shop, with loads of potential. Fun and helpful managers make tackling new tasks a piece of cake with parts ordered as soon as mentioned and speedy delivery.

Cons

You need your own tools

Viewing 178 - 180 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

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Company was good years ago

Entry Level pay low but quick promotions

Great employers and a caring and supportive work community

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