Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people and company to work for" ((in 84 reviews)); "Good benefits and lots of resources" ((in 50 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Good training" ((in 21 reviews)); "Work was there money was decent" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 107 reviews)); "Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 37 reviews)); "No work life balance at all" ((in 19 reviews)); "Poor direction and leadership from some higher level management." ((in 18 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Skip to content Skip to footer

Notifications

Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Apr 10, 2024

Not a long term answer

Assistant auto center manager

Recommend

CEO approval

Business Outlook

Pros

Pay was decent for the position.

Cons

Upper management is terrible, no structure, terrible appoitnment management system that lets customers over schedule work for short staffed stores.

1.0

Apr 10, 2024

working at pepboys

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

they worked with my schedule at first and did not give me any issues when i went on maternity leave

Cons

terrible upper management and corporate

5.0

Apr 9, 2024

job

Assisstant manager

Recommend

CEO approval

Business Outlook

Pros

Great team. Excellent parts system.

Cons

This location of store closed .

Viewing 181 - 183 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Pep Boys reviews FAQs

Reviews Pep Boys reviews

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not a long term answer

working at pepboys

job

Jobs at Pep Boys

Pep Boys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Pep Boys reviews FAQs

Jobs at Pep Boys